PRIVACY POLICY

Effective Date: June 8, 2026

Duck Stop Travel Center (“Duck Stop,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how Duck Stop collects, uses, stores, shares, and protects information when you use the Duck Stop Pro mobile application, website, rewards platform, transportation services, and related offerings (collectively, the “Services”).

By using the Services, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

■First and last name

■Email address

■Mobile telephone number

■Mailing address

■Date of birth

■Profile information

■Account credentials

■Customer support communications

■Survey responses

■Marketing preferences

Loyalty and Rewards Information

We may collect and maintain:

■Loyalty account information

■Rewards balances

■Rewards redemption history

■Digital coupon activity

■Offer activity

■Promotional participation

■Loyalty tier information

■Account activity records

Purchase Information

We may collect information relating to purchases and transactions, including:

■Transaction dates

■Transaction amounts

■Participating location information

■Products purchased

■Fuel purchases

■Food and beverage purchases

■Reward redemption transactions

■Purchase history records

Receipt Submission Information

When you upload or submit receipts, we may collect:

■Receipt images

■Purchase details

■Store information

■Transaction information

■Product information

■Receipt processing data

Receipt images may be reviewed by automated systems and authorized personnel for validation, fraud prevention, and rewards administration.

Transportation Service Information

When you request transportation, pickup, shuttle, or similar services through Duck Stop Pro, we may collect:

■Pickup location

■Destination information

■Ride request information

■Driver assignment information

■Transportation activity logs

■Transportation service history

■Ride-related communications

Location Information

Duck Stop Pro may collect precise location information from your device.

This includes:

■GPS location

■Device location information

■Pickup location information

■Route information

■Location history associated with transportation requests

Location information may be collected:

■While the application is open and actively being used;

■While the application is running in the background, if you have granted permission to do so;

■During active transportation requests;

■To support location-based features and services.

Device and Technical Information

We may automatically collect:

■Device type

■Device model

■Operating system

■Device identifiers

■IP address

■Application version

■Mobile carrier information

■Language settings

■Crash reports

■Diagnostic information

■Performance data

Communication Information

We may collect information relating to communications sent through the Services, including:

■SMS opt-in records

■SMS opt-out records

■Push notification preferences

■Communication history

■Delivery status information

2. How We Use Information

We may use information to:

■Create and manage accounts

■Authenticate users

■Operate rewards programs

■Award and redeem points

■Process purchases

■Process receipt submissions

■Deliver coupons and offers

■Coordinate transportation services

■Assign drivers

■Facilitate customer pickups

■Improve pickup accuracy

■Provide customer support

■Detect fraud and abuse

■Improve service quality

■Analyze usage trends

■Comply with legal obligations

■Protect customer and employee safety

3. Location Services

Duck Stop Pro uses location information to provide and improve Services.

Location information may be used for:

■Store location services

■Transportation requests

■Driver dispatching

■Pickup coordination

■Navigation assistance

■Location-based promotions

■Safety and operational monitoring

If you authorize background location access, Duck Stop Pro may continue receiving location information while the application is not actively open.

You may disable location permissions through your device settings at any time. Certain features may become unavailable if location permissions are disabled.

4. Transportation Services and Location Sharing

When transportation services are requested, Duck Stop may share your location information with authorized personnel as necessary to provide the requested service.

This may include:

■Duck Stop drivers

■Dispatch personnel

■Transportation coordinators

■Customer support personnel

■Technology providers supporting transportation operations

Location information is shared solely for legitimate operational, safety, and service-related purposes.

5. Push Notifications

With your consent, Duck Stop Pro may send push notifications regarding:

■Rewards activity

■Offers and promotions

■Account updates

■Transportation updates

■Pickup notifications

■Security alerts

■Service announcements

Push notifications may be disabled through your device settings.

6. SMS Communications

If you opt into SMS communications, we may send:

■Verification codes

■Account notifications

■Rewards notifications

■Promotional offers

■Transportation updates

■Customer service communications

Message and data rates may apply.

You may opt out of marketing messages at any time by following instructions included in the message.

Additional terms are contained in the Duck Stop SMS & Text Messaging Terms.

7. How We Share Information

Duck Stop does not sell your personal information.

We may share information with:

Service Providers

Including providers assisting with:

■Cloud hosting

■Data storage

■Loyalty administration

■Analytics

■Messaging services

■Customer support

■Fraud prevention

■Transportation operations

Business Partners

We may share information necessary to:

■Process rewards

■Verify transactions

■Administer promotions

■Support services requested by users

Legal Requirements

We may disclose information when necessary to:

■Comply with law

■Respond to legal requests

■Protect safety

■Prevent fraud

■Protect rights and property

Business Transactions

Information may be transferred as part of a merger, acquisition, financing, or sale of assets.

8. Data Security

Duck Stop employs reasonable administrative, technical, and physical safeguards designed to protect information.

Security measures may include:

■Encryption

■Secure authentication

■Access controls

■Monitoring systems

■Security reviews

No method of transmission or storage is completely secure.

9. Data Retention

We retain information for as long as reasonably necessary to:

■Provide Services

■Operate rewards programs

■Maintain transaction records

■Support transportation services

■Prevent fraud

■Resolve disputes

■Comply with legal obligations

Retention periods may vary depending on the type of information involved.

10. Your Choices

You may:

■Access account information

■Update account information

■Modify communication preferences

■Disable location permissions

■Disable push notifications

■Opt out of SMS marketing

■Request account deletion

Some Services may become unavailable if certain permissions are withdrawn.

11. Account Deletion

Users may request deletion of their Duck Stop Pro account.

Please refer to the Duck Stop Pro Account Deletion Policy for additional details regarding:

■Account deletion requests

■Data removal

■Information retention

■Loyalty reward impacts

12. Children’s Privacy

Duck Stop Pro is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

13. State Privacy Rights

Residents of certain states may have additional rights regarding their personal information.

Additional information is available in the Duck Stop U.S. State Privacy Rights Notice.

14. Changes to This Privacy Policy

Duck Stop may update this Privacy Policy from time to time.

Changes become effective upon posting within the application or website.

Continued use of the Services constitutes acceptance of any revised Privacy Policy.

15. Contact Information

Duck Stop Travel Center 10000 75th St. Hodgkins, Illinois 60525

Email: admin@duckstoptravelcenter.com